Pacific Power officials are warning of a phone scam. They say in the last week, 20 customers in the Yakima area have reported receiving fraudulent calls from scammers posing as utility representatives. The callers, who have targeted small businesses and residential customers, insist that the customer is behind on payments. They then threaten that, without an immediate payment, service will be disconnected.
Pacific Power officials say they would never operate like that and they say they'd never threaten customers. They say they work with customers who are behind on their payments to help them get back on track.
Generally, a series of notices about past due bills is sent to customers in the mail or delivered to their home, or they receive an automated phone message.

Pacific Power officials say never give out your financial information over the phone.