"Karen" of Yakima recently took jewelry she does not use and traded it in to THR & Associates. Our news partner KIMA Action News reports the traveling gold-buying company stopped here in Yakima and wrote her a check for $412. When the check bounced, Karen called the Illinois-based company. Representatives told her it was a clerical error and that she would get another check within 10 business days. The company also promised to pay her returned-check fee. It has been nearly a month and Karen still has not received her check.

THR & Associates has 41 complaints filed with the Better Business Bureau. Yakima Police are also investigating the complaints.