New Company In Yakima To Offer 150 Jobs

Yakima, Wash. – In collaboration with the Yakima County Economic Development Association (YCDA) and the City of Yakima, Arvato Digital Services LLC (Arvato) has announced that it will open a new state of the art customer care center in Yakima in January 2013. Arvato plans to invest several million dollars in the Yakima center and anticipates creating over 150 call center jobs there over the next several years.

The new facility will be located at the corner of Yakima Avenue and Third Street, where previous call centers for Whirlpool and Client Logic were formerly housed. The call center will be one of several such sites Arvato operates throughout the United States.

"Yakima was selected by Arvato after conducting an extensive evaluation of communities across the country,” said Bob Fletcher, EVP North American Customer Service at Arvato. “We are looking for highly motivated individuals with a passion for customer service to handle inbound contacts for our valued clients. We are a worldwide company with over 68,000 employees around the globe and are excited to add this new center in Yakima to our growing business.”

David McFadden, president of the Yakima County Development Association, who worked closely with representatives from Arvato Digital Services to bring them to our Valley, said, “This is excellent news for our region. We had never heard of Arvato Bertelsman at first, but we subsequently learned they are a well established German company that owns subsidiaries like Random House Publishing and syndicated shows like American Idol and the Family Feud. The Arvato Digital Services division provides back office services to businesses and will bring sorely needed new jobs to our community. Lots of the employment opportunities will be at the entry level but there will also be higher paying technical and management positions at this new operation. A special job fair is set for December 19th from 10 to 6pm at 399 East Yakima Avenue.